- it has two (2) types: (i) Internal Information Flow (ii) External Information Flow
Internal Information Flow
- Information generated by functional areas (developments)
- Shared with other functional areas.
- Example: Organisation chart
External Information Flow
- Information passes to agencies outside the organisation.
- Purpose: This may be targeted to individual customers, such as bank statement or utility bill.
Internal Information Flow Diagram
- An information flow diagram shows the steps involved in data flow.
- It includes:
- Where data is originally produces
- Where it is turned into information
- Where decisions are made on that data

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